Refund policy

REFUND POLICY

Last updated: [March 14, 2026]

Thank you for shopping at Athlete Outlet. We want you to be completely satisfied with your purchase.

DELIVERY TIMEFRAMES

Please allow 2-4 weeks for standard shipping delivery. International orders may take longer depending on customs processing. You will receive tracking information once your order ships.

RETURN WINDOW

We offer a 30-day return window from the date of delivery (not the order date). To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags attached.

HOW TO INITIATE A RETURN

To start a return, please contact us at [support@athleticgoalsoutlet.com] with your order number and reason for return. We will provide you with return instructions and a return authorization.

RETURN SHIPPING

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item. Return shipping costs are non-refundable.

REFUND PROCESSING

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days to your original payment method.

EXCHANGES

We do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange for a replacement or full refund at no cost to you, including return shipping.

NON-RETURNABLE ITEMS

The following items cannot be returned:

  • Items marked as final sale
  • Opened hygiene products (for health and safety reasons)
  • Custom or personalized items

RESTOCKING FEE

A 15% restocking fee may apply to returns that are not due to our error or defect.

QUESTIONS

If you have any questions about our refund policy, please contact us at [support@athleticgoalsoutlet.com].